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FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR RETURN POLICY?

At GJ Cricket, we take immense pride in the quality and performance of our cricket bats. Prior to making them available for purchase, each bat undergoes rigorous time-stress tests and durability assessments to ensure peak performance on the field. Additionally, our products have been extensively tried and tested by numerous satisfied customers who have experienced no issues whatsoever. As a result of this comprehensive testing process and the overwhelming positive feedback from our customers, we stand behind the superior quality of our cricket bats. Therefore, we regret to inform you that we do not offer refunds on any bat purchases. We are confident in the reliability and excellence of our products, and we are committed to providing our customers with the utmost satisfaction in their cricketing experience.

WHAT ARE YOUR PAYMENT OPTIONS?

We offer a variety of payment methods to make your shopping experience convenient and secure. You can pay for your orders using the following methods:

  1. Credit/Debit Card: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Rest assured, your card information is encrypted and processed securely.

  2. PayPal: For added flexibility and security, we accept PayPal payments. Simply choose the PayPal option during checkout and follow the prompts to complete your transaction securely through your PayPal account.

  3. Google Pay: Make quick and easy payments using Google Pay. You can securely link your credit or debit card to your Google Pay account and breeze through checkout with just a few taps on your device.

  4. Apple Pay: If you're using an Apple device, you can pay securely and conveniently with Apple Pay. Simply select the Apple Pay option during checkout and authorize your payment using Touch ID or Face ID

When ordered, do the bats come match-ready?

No, our bats are not shipped match-ready by default. However, we offer an additional service to prepare your bat for match use. When purchasing a bat from our website, you'll have the option to add a "Knocking-In Service" service to your order. This service includes professional preparation of the bat, such as knocking it in, oiling, and applying a protective facing to ensure optimal performance and durability on the field.

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